francesca lynn
fine artisan jewelry

615.557.7952
fran@francescalynn.com
BOLD - ORIGINAL - EXPRESSIVE

Fine artisan jewelry with life and breath.
Be enticed to look closely at the design.
Investigate the detailed work involved. 
Touch it. Caress it.
Discover its texture, personality and beauty.


francesca lynn
fine artisan jewelry

You can pay with any major credit card or eCheck via PayPal and there is no need to be a PayPal member.  Tennessee residents will automatically be charged 9.25% sales tax.

MADE-TO-ORDER AND CUSTOM ORDERS
Most made-to-order and custom orders take 2-3 to create and ship. There are times that I must order materials to complete a piece, which may add several days to the shipping date.  I work diligently to expedite all orders as quickly as possible. You are welcome to email me at any time and I will update you on the estimated shipping date of your order.

SHIPPING TIMES
Shipping time can be longer during peak periods such as Christmas and holidays.

We ship from Tennessee in the United States by USPS. If you need express or Priority Shipping, feel free to contact us and we will be glad to meet your needs. Priority and Express services are now available at checkout. (Priority and Express covers most US locations, and does not include Holidays and weekend days. Please check the drop down menu when you check-out for shipping options.

SHIPPING ADDRESS:
We ship to the address on your PayPal invoice. If that address is not correct,  please contact us, or leave a 'note to seller' at checkout and let us know the correct shipping address.

If you are purchasing a gift, you will need to send the gift yourself after it ships to you. Seller protection does not cover items shipped to an address other than in your profile/payment information. Thanks for your understanding.

INTERNATIONAL CUSTOMERS
Please be advised that your country may charge Duties and Taxes upon arrival of your order. Please take this into consideration before placing orders with the United States. In some countries, the customs checks can take a long period of time. Our shipping time estimate does not include your own country's customs check.

Please note that any customs, duties, tariffs or other fees imposed by your country are your responsibility. I have no way of paying them to your government, nor any way of predicting how much any fees may be. If you are not willing to pay those fees, please feel free to contact me before I ship your item and I will be happy to cancel the order and issue a full refund. However, once the item ships, I cannot do this. Any order that is returned to me due to unpaid fees on a failed shipping attempt cannot have the shipping fee refunded, because the monies will have already been paid in good faith, along with this posted explanation.

Because most all of my products are custom made, I cannot take any returns without a valid reason. I try to accurately describe and photograph every item to the best of my ability. Please double-check your measurements for custom-sized products. I cannot take responsibility for a wrong size if the measurements given were wrong.

If for any reason you are dissatisfied, or a piece is damaged or broken during shipping, please contact me 14 business days of receipt and BEFORE returning your item. Please allow me the opportunity to rectify the situation before leaving negative feedback.

A refund will be issued once the item is returned. Items must be undamaged from wear and resell-able. The buyer is to pay the return shipping and I will either resend another item or refund the amount of the item and all shipping fees.

I will always work with you, my goal is always customer satisfaction.

TUTORIALS
Tutorials can only be refunded if they have not yet been downloaded. Once that happens, they cannot be refunded.

MADE TO ORDER ITEMS and CUSTOM ORDERS
Most made-to-order and custom orders take 2-3 to create and ship. There are times that I must order materials to complete a piece, which may add several days to the shipping date.  I work diligently to expedite all orders as quickly as possible. You are welcome to email me at any time and I will update you on the estimated shipping date of your order.

I require a 50% deposit for any custom work and the balance upon completion before shipping. Custom orders are final sale.



CONNECT WITH ME!


  BLOGS:
  WordPress Blog: http://francescalynn.wordpress.com
  Tumblr Blog: francesca-lynn-artisan-jewelry
  Instagram: Francesca Lynn Artisan Jewelry
 
  ONLINE MARKETS
  Etsy Shop: Francesca Lynn
  Facebook: Francesca Lynn – Fine Artisan Jewelry
  Pinterest: Francesca Lynn Fine Artisan Jewelry
  Twitter: FrancescaLynn

  EMAIL:
  fran@francescalynn.com

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ADDITIONAL INFORMATION